Privacy
Agreement
Introduction
We
value your trust and acknowledge the importance of protecting your personal
information. We will collect your personal information as required by laws and
regulations within the reasonable and necessary scope. By using reasonable and
effective information security technologies and management processes, we
protect your information against disclosure, damage, or loss. Therefore, the iBUILDING service provider ("we" or
"us") formulates this Privacy Agreement (hereinafter referred to as
this "Agreement") and reminds you that:
This
Agreement is applicable to all products and services provided to you by us in
the form of websites, clients, mini programs, and new forms that emerge with
the development of technology. The iBUILDING platform
referred to in this Agreement refers to the iEasyEnergy
app operated by Shanghai
KONG Intelligent Building Co., Ltd. and its affiliates.
If we and our affiliates use iBUILDING products or services (for example, logging in
with an iBUILDING account), but there are no
independent privacy policies/agreements, these policies/agreements also apply
to these products or services. If we and our affiliates have formulated
separate privacy policies/agreements for the products or services provided to
you, such separate privacy policies/agreements apply to the corresponding
products or services. If the separate privacy policies/agreements of a platform
are incomplete, please refer to the corresponding agreements applicable to
other related platform privacy policies/agreements.
Before using iBUILDING
products or services, please be sure to read carefully and understand this
Agreement thoroughly, especially the articles that are written using bold or
underlined font, and agree to accept the content of the agreement If you have
any questions about this Agreement, please contact us at the contact
information published in Article 11 of this Agreement.
If you are a minor under the age of 18,
please read this Agreement with your legal guardian and pay special attention
to the terms of use for minors.
This
Agreement mainly explains to you that:
1
Our Role
2
What Information We Collect
3
What We Use Your Information for
4
When We Share Your Information
5
Public Disclosure
6
How We Store Your Information
7
How We Protect Your Information
8
Your Rights
9
Account Logout of Personal Information Subject
10
How We Protect Minors' Information
11
How to Contact Us
12
Update of Clauses
1
Our
Role
We
are the controller of your data. It means that we have the right to decide how
to process your personal information and what we use your information for. We
know that you care about how we use and share your data. At the same time, we
appreciate your trust and will proceed cautiously and rationally.
2
What
Information We Collect
We collect your information on the principle of
legality, reasonableness and necessity. To provide a specific service, we will
inform you of the information to be collected and why we collect it. According
to the service you select, we may collect one or more types of the following
information in the scenarios as follows:
2.1
To register an account, you need to provide
your mobile phone number (optional), email address and password. If you do not
provide relevant information, iBUILDING cannot create
an account or provide services for you.
2.2
After your account is registered, you can
optionally fill in your personal information, including your name,
personal profile (optional), etc., in the personal information column of the
webpage or App, or select "Join the company" to display your
"Company" information.
2.3
To log in to your account, you need to enter
the registered account/mobile phone number/email.
2.4
To better understand the operation of the iBUILDING platform, we may collect information related to
your usage frequency, crash data, overall usage, and performance data. We will
not associate the information stored in the analysis software with any of your
personal information. After you successfully carry out the equipment
distribution process or connect your device to the gateway through 4G, the IoT
device in your project will automatically upload the device operation and fault
data. In order to enable the networking of applications and intelligent
devices, it is necessary to obtain the list of system WiFi
network hotspots, apply for the corresponding mobile phone location permissions
according to Android and Apple system permissions, and mainly obtain the WLAN
name and WLAN password. Please rest assured that this information is
for local use only and will not be uploaded to the cloud server. To facilitate
subsequent device binding, iBUILDING will encrypt and
save the WiFi password locally, which is used to
automatically fill in the password during networking with the next device, so
as to facilitate rapid device networking. On the iBUILDING
home page and networking page, we will automatically scan the WiFi list around you intermittently according to the mobile
phone version, so as to more rapidly find the devices around you.
2.5
During your use of our products and services,
in order to identify the abnormal status of your account or device, understand
or optimize the product and service adaptability, and provide application
version upgrade or firmware version upgrade services, we will collect your
usage information and store it as network log information, including
information about the device hardware model, IESI, IDFA, IMEI, IMSI, MEID,
SSID, OAID, GAID, ICCID, Android ID, storage permission, location information
permission or other unique device identifiers, MAC address, IP address,
operating system version, software installation list information, running
process information, registration date and settings of the device used to
access the service. To provide better intelligent experience services, we
will collect the relevant usage of your IoT devices, including device model,
device operation status, device usage frequency, power consumption, ambient
temperature, and ambient humidity.
2.6
When you copy an SMS verification code, share
or receive the shared password information, your clipboard function may be
called to read or write relevant information. When reading the SMS verification
code, it is automatically filled in to log in using the mobile phone number and
verification code. When
sharing or receiving the shared iBUILDING platform password
information, it is used to write the password information
into the clipboard, or monitor the passwords shared by other applications of
the device. The clipboard information will
only be processed on your device. We will not store your clipboard information
for any other purpose.
2.7
When
you turn on the device or iBUILDING location function
and use our location-based weather service and environmental management service
to obtain the local temperature to intelligently adjust the working mode of
devices, query after-sales outlets and the repair/installation address, and add
devices to discover the list of nearby WiFi or
Bluetooth devices, we will collect your location information so that you can
obtain relevant services without manually entering your geographic coordinates.
We
will use IP addresses, GPS and other sensor technologies that can provide
relevant information (providing information about nearby devices, WLAN access
points and base stations) to determine location. You can disable the location
function through system authorization to stop our collection of your
geographical location information. After this function is disabled, you cannot
use the relevant functions or achieve the intended effect of the relevant
services. Note: We collect your current location information for the purpose of
providing you with environmental services and fast device networking, rather
than tracking your whereabouts.
The table below lists the
permissions and purposes we need:
|
Device
Permission |
Operating
System |
Corresponding
Business Function and Purpose of Calling Permissions |
Inquiry
User or not |
Whether
User Can Disable the Permission |
|
Storage |
Android |
Read
cache information, and track, troubleshoot, diagnose, and count problems in
services; Store
cache information to extended storage. |
Yes |
Yes |
|
Location
information |
Android/ |
Obtain
your location information to provide you with services, including maintenance
address location, nearby address recommendation and search location services
when submitting a maintenance order due to device fault. |
Yes |
Yes |
|
Device
information |
Android/ |
Build
a unique identifier of user identity to complete security risk control,
problem diagnosis, synchronization of device information (such as hardware
model, IMEI or other unique identifiers, MAC address, and IP address) and
other functions for you. |
Yes |
Yes |
2.8 Note:
Separate device information and service log information are information that
cannot be used to identify a specific natural person. If we combine this
information with other information to identify the identity of a specific
natural person, or use it with other personal information, such non-personal
information will be considered personal information during the combined use. We
will anonymize and de-identify such information unless we obtain your
authorization or otherwise specified by laws and regulations.
2.9
In addition, in order to achieve online
feedback on the use of the iBUILDING platform and
devices, we need to collect the content of problem feedback and relevant
screenshots from you. We collect such information to better analyze,
locate, and solve the problems, and follow up the service closed-loop
management. If you do not provide such information, we may not be able to
effectively locate and solve the problems.
2.10
To improve the security of your use of iBUILDING services, protect your or other users' or the
public's personal and property security from infringement, better prevent
security risks such as phishing, fraud, network vulnerabilities, computer
viruses, network attacks, and network intrusion, and more accurately identify
violations of laws and regulations or iBUILDING-related
agreements and rules, we may use or integrate your account information, device
interaction information, network log information, and the shared information
with your authorization or according to law, so as to comprehensively judge
your account and transaction risks, conduct identity verification, detect and
prevent security incidents, and take necessary recording, auditing, analysis
and disposal measures according to law.
2.11
If
the information you provide contains personal information of other users, you
need to ensure that you have obtained legal authorization before providing such
personal information to us. If we use the information for purposes
other than those specified herein or use the information collected for a
specific purpose for other purposes, or we take the initiative to obtain your
personal information from a third party, we will obtain your consent in advance.
2.12 Exceptions to authorization and consent:
You fully understand and agree that your authorized consent is not required for
us to collect, use, share, transfer, and disclose your personal information
under the following circumstances, and that we may not respond to your request
for information change/modification, deletion, cancellation, withdrawal of
consent or demand:
2.12.1 When it involves national security and
national defense security;
2.12.2 When it involves public security, public health and major
public interests;
2.12.3 When it involves judicial or administrative law enforcement
such as criminal investigation, prosecution, trial and execution of legal
judgment;
2.12.4 When it is to protect the life, property or other major legal
rights of you or other individuals in a situation where it is difficult to
obtain your consent;
2.12.5 When it is disclosed to the public by yourself;
2.12.6 When it is sourced from legally and publicly disclosed
information, such as legal news reports or information disclosed by the
government;
2.12.7 When it is required by relevant agreements or other written
documents signed or performed by you;
2.12.8 When it is necessary for maintaining the safe and stable
operation of the products and/or services provided, such as identifying and
resolving failures of products and/or services;
2.12.9 When it is necessary for delivering legitimate news reports;
2.12.10 When it is necessary for academic research institutions to
collect statistics or conduct academic research in the public interest,
provided that any personal information contained in the results of such
academic research or descriptions thereof has been de-identified;
2.12.11 Other circumstances as stipulated by laws and regulations.
3
What We Use Your
Information for
3.1
We will update your personal data in a timely
manner; store or destroy it in a safe manner; minimize the collection and
retention of data necessary for us to provide services for you; protect your
personal information from disclosure, abuse, unauthorized access and
disclosure; and take appropriate technical measures to protect your personal
information.
3.2
We collect your information for the following
purposes:
3.2.1
Provide you with services (registration,
installation, repair, etc.) according to the contract we signed with you.
3.2.2
Provide other services required by you
according to the requirements stated when we collect information.
3.2.3
Maintain the integrity and security of the data
technology system for storing and processing your personal information.
3.2.4
Detect and investigate information leakage,
illegal activities and fraud.
3.2.5
Contact you to solve the problems.
3.2.6
Other purposes you permit.
3.3
Third-party SDK
3.3.1
Our product is developed based on DCloud uni app (5+ App/Wap2App).
During application operation, we need to collect your unique device
identification code (IMEI/android ID/DEVICE_ID/IDFA, SIM card IMSI information,
and OAID) to provide statistical analysis services. In addition, we improve
performance and user experience through application startup
data and exception error log analysis to provide users with better services.
For details, please visit DCloud User Service
Agreement at https://ask.dcloud.net.cn/protocol.html.
3.3.2
Alibaba weexSDK:
(com. taobao) SDK
3.3.2.1
Purpose: default integration of the uni-app basic module, used to render the nvue page engine of the uni-app.
3.3.2.2
Possible personal information type: stored
personal files.
3.3.2.3
Called device permissions: read and write
external memory.
3.3.2.4
Official website: http://doc.weex.io/zh.
3.3.3
Fresco picture library
3.3.3.1
Purpose: default integration of the uni-app basic module, used to load pictures on the nvue page.
3.3.3.2
Possible personal information type: stored
personal files.
3.3.3.3
Called device permissions: read and write
external memory.
3.3.4
Amap: (com.amap.api, com.loc, com.autonavi) SDK
3.3.4.1
Purpose: Addresses are displayed on the map,
providing the functions such as location search and nearby address.
3.3.4.2
Possible personal information type: IMEI,
OpenID, and location.
3.3.4.3
Called device permissions: Obtain network
status, access to WiFi status, location information,
rough location, and precise positioning, and read mobile phone status and
identity.
3.3.4.4
Link to privacy policy:
https://lbs.amap.com/agreement/compliance.
3.4
Note: The above methods cover the main ways we
use your information. We may, from time to time, provide users with more
diversified services by updating website pages, app versions, mini program
versions or device firmware. If we intend to use your information for other
purposes not specified in this Agreement, or use the information collected for
a specific purpose for other purposes, we will obtain your consent again in the
form of agreement signing, pop-up prompt, website announcement, and update of this
Agreement, etc.
4
When
We Share Your Information
We will not share your personal
information with companies, organizations, and individuals other than us,
except for the following circumstances:
4.1
Sharing under legal circumstances: We
may share your personal information with others according to the provisions of
laws and regulations, the needs of litigation dispute settlement, or the
requirements of administrative and judicial authorities according to law.
4.2
Sharing with your express consent: We
will share your personal information with other parties after obtaining your
express consent.
4.3
Sharing with affiliates: To improve our
ability to provide you with products and services, identify account exceptions,
and protect the personal and property security of other users or the public
from infringement, we may share your personal information with our affiliates
and/or their designated service providers. We will only share necessary
personal information for the purposes stated herein. If we share your personal
sensitive information or our associated company changes the use and processing
purpose of your personal information, we will ask for your authorization and
consent again.
4.4
We will not transfer your personal
information to any other companies, organizations and individuals, except in
the following circumstances:
4.4.1
Transfer with your
express consent: We will transfer your personal information to other parties
after obtaining your express consent.
4.4.2
In the event of our
merger, internal and external business restructuring, acquisition or bankruptcy
liquidation, or other situations involving merger, acquisition or bankruptcy
liquidation, if personal information transfer is involved, we will require the
new companies or organizations holding your personal information to continue to
be bound by this Agreement. Otherwise, we will require the companies,
organizations or individuals to re-obtain your authorization and consent.
5
Public
Disclosure
We
will only publicly disclose your personal information in the following
circumstances:
5.1
After we obtain your consent.
5.2
Disclosure according to law: We may publicly disclose
your personal information under the mandatory requirements of laws, legal
procedures, lawsuits or government authorities.
6
How
We Store Your Information
According
to law, the personal information collected and generated by us outside the People's
Republic of China will be stored in servers in Frankfurt, Germany and North
America. We will not transfer or store your personal data across borders to the
territory of the People's Republic of China, but our development department and related professional
personnel is located in China, so The personnel will
remotely access the systems.
Unless otherwise specified by law, iBUILDING will store your information for the following
period:
6.1
During your use of iBUILDING
products or services, we will continue to store information for you, unless you
actively delete or cancel your iBUILDING account.
6.2
We will regularly back up the collected
information according to iBUILDING's data backup
strategy.
6.3
After you delete information or cancel your iBUILDING account, iBUILDING will
stop using your personal information and delete your personal information
within 15 working days, except for information that must be stored in
accordance with laws and regulations.
6.4
Your personal information will become usable
circulation data after it is anonymized and desensitized. iBUILDING
can store and use such data without obtaining your consent.
6.5
In case our products or services are stopped,
we will notify you in the form of push notifications, announcements, etc., and
delete or anonymize your personal information within a reasonable period of
time.
7
How
We Protect Your Information
7.1
We have taken reasonable and feasible security
measures in line with industry standards to protect your personal information
from unauthorized access, public disclosure, use, modification, damage or loss.
For example, data exchange between your browser and server is protected by SSL
Protocol through encryption; We will provide HTTPS protocol security browsing
mode for iBUILDING websites; We will use encryption
technologies to improve the security of your personal information; We will use
trusted protection mechanisms to prevent your personal information from
malicious attacks; We will deploy access control mechanisms to ensure that only
authorized personnel can access your personal information; and We will hold
security and privacy protection training courses to enhance employees'
awareness of the importance of protecting personal information.
7.2
The Internet is not a safe environment. When
using iBUILDING products or services, we strongly
recommend that you do not use communication methods other than those
recommended by iBUILDING to send your information.
You may establish contact and share with others through our services. When you
create communication, transaction or sharing through our services, you can
choose the object of communication, transaction or sharing as the third party
who can see your transaction content, contact information, exchange information
or sharing content and other relevant information.
7.3
In
the event of an unfortunate security incident related to personal information,
we will inform you of, in accordance with the requirements of laws and
regulations, the basic situation and possible impact of the security incident,
the handling measures we have taken or will take, the suggestions regarding
independent prevention and risk reduction, and the remedial measures for you.
We will inform you of the information about the incident by mail, letter,
telephone, and push notification. If it is difficult to inform the personal
information subject one by one, we will take a reasonable and effective way to
publish an announcement. Meanwhile, we will report the disposal of the incident
according to the requirements of the regulatory authorities.
7.4
You fully understand and agree that we have the
right to review whether the identity information provided by the user for
registration is true and valid, and take reasonable technical and management
measures to ensure the security and effectiveness of the user account. You are obliged to keep your
account number and password properly and use them correctly and securely. If
any party fails to fulfill the above obligations,
resulting in loss of account and password, theft of account and other
circumstances, and damaging the civil rights of users and others, it shall bear
the legal liability arising therefrom.
7.5
If you find that others falsely use or embezzle
your iBUILDING account and password, or use them
without your legal authorization, you should immediately notify us as required.
In addition, you should provide your valid personal identity information
consistent with your registered identity information when you notify us. After
receiving your valid request and verifying your identity, we will take
corresponding measures according to your request or specific circumstances
(including but not limited to suspending the login and use of the account,
unbinding and deleting the smart devices bound to the account). Any loss to you
or other users caused by taking corresponding measures according to your
request shall be borne by you. If you do not provide valid identity information
or the valid personal identity information provided by you is inconsistent with
the registered identity information, we have the right to refuse your request,
and the loss caused thereby shall be borne by you.
8
Your
Rights
You have the right to manage your information,
including:
8.1
Access your personal information:
8.1.1
Account information: If you want to access or
edit the personal information in your account, change your password, etc., you
can access or edit through settings after logging in to your account.
8.1.2
Other personal information (such as after-sales
service, installation and repair service): You can access the personal
information generated during your use of our products or services on the
corresponding service page.
8.2
Modify your personal information
You
have the right to ask us to make modifications or supplements when you find
that we have made mistakes in processing your personal information. You can
make modifications or supplements by visiting the personal information setting
page or contacting us directly.
8.3
Delete your personal information
In
the following situations, you can request iBUILDING
customer service to delete your personal information:
8.3.1
If our handling of personal information
violates laws and regulations.
8.3.2
If we collect and use your personal information
without your explicit consent.
8.3.3
If our handling of personal information
seriously violates our agreement with you.
8.3.4
If you no longer use our products or services,
or you voluntarily cancel your iBUILDING account.
8.3.5
If we will permanently cease to provide you
with products or services.
8.3.6
If we share your personal information with or
transfer it to others without your explicit consent, you have the right to
request us and the third party to delete it.
8.3.7
If we violate the agreement with you and
publicly disclose your personal information, you have the right to ask us to
immediately stop the public disclosure and issue a notice requiring the
relevant recipient to delete the corresponding information.
If we decide to respond to your request for
deletion, we will stop providing you with products or services and delete your
personal information according to the requirements of applicable laws.
8.4
Copy of personal information
If
you need a copy of your personal information, you can contact us through the
contact information in Article 11.
8.5
Right to withdraw consent
8.5.1
In case we need to obtain your consent to
process data, you have the right to withdraw the consent at any time by logging
out of the IBUILDING account via the path of "My - Settings - Account and
Security - Logout of Account".
8.5.2
If you want to change your authorization scope,
you can modify your personal permission settings through your mobile phone via
the path of "My - Settings - Privacy Security Settings - Privacy
Settings".
8.5.3
When you withdraw your consent or
authorization, we will not be able to continue to provide you with the services
corresponding to the withdrawal of your consent or authorization, and will no
longer process your corresponding personal information. However, your decision
to withdraw your consent or authorization will not affect the previous personal
information processing based on your consent or authorization.
9
How
We Protect Minors' Information
9.1
Our products and services are mainly intended
for adults. For personal information collected from minors with the consent of
their legal guardians, we will not use or publicly disclose the legally
collected personal information of minors unless permitted by law, expressly
agreed by the legal guardian or necessary to protect minors.
9.2
If we find that we have collected the personal
information of minors without the prior consent of the legal guardian, we will
try to delete the relevant data as soon as possible. If a legal guardian has
reason to believe that the minor has submitted personal information to iBUILDING without his/her prior consent, please contact us
to delete such personal information and ensure that the minor cancels the
subscription of any applicable iBUILDING services.
10 How to Contact Us
10.1
If you have any questions, opinions or
suggestions about this Agreement, or you want to exercise any rights, or you
have any requirements to discuss with us, please contact our department dealing
with personal information protection matters through the following ways:
10.1.1
iBUILDING
service provider: Shanghai KONG Intelligent Building Co., Ltd.
10.1.2
Email: Support@hvacssp.com
10.2
To ensure security, you may need to provide a
written request or prove your identity in other ways. Generally, we will reply
to you within 15 days. If you are unsatisfied with our reply, especially when
our handling of personal information has damaged your legitimate rights and
interests, you may make a complaint or report to the regulatory authorities
such as network information, telecommunications, public security and market
supervision departments.
10.3
If you
remain unsatisfied with our reply, especially when you believe that our handling of
personal information has damaged your legitimate rights and interests, you may
file a lawsuit in the court with jurisdiction where the defendant is domiciled.
11 Update of Clauses
11.1
To provide you with better services and user
experience, this Agreement will change in due course according to business
adjustments and changes in laws, regulations or policies. If you continue to
use any of our services or visit our relevant websites after the adjustment or
change of the privacy policy, it is deemed that you have fully read, understood
and accepted the revised privacy agreement and are bound by it.
11.2
This Agreement shall be updated at least once
every 12 months, and this update shall be made on March 30th, 2024.
iBUILDING
Formulated
on March 30th, 2024
Effective
on March 30th, 2024